Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use Aivance Digital's AI solutions and services.
Privacy at a Glance
Key points about how we handle your information
Data Protection
We use industry-standard security measures to protect your personal information.
Your Rights
You have full control over your data with rights to access, modify, and delete your information.
Global Compliance
We comply with GDPR, CCPA, and other international privacy regulations.
Personal Information
We collect personal information you provide directly to us, including your name, email address, phone number, company name, and any other information you choose to provide when using our AI solutions and services.
Usage Information
We automatically collect information about how you use our services, including IP addresses, browser type, device information, pages visited, and interaction data with our AI systems.
AI Training Data
With your consent, we may collect and analyze interaction data to improve our AI models and provide better personalized experiences.
Service Delivery
We use your information to provide, maintain, and improve our AI solutions, including chatbot services, lead qualification, and automated communication systems.
Communication
We use your contact information to respond to your inquiries, provide customer support, and send important updates about our services.
Analytics and Improvement
We analyze usage patterns to enhance our AI algorithms, improve user experience, and develop new features and services.
Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our services, including cloud hosting, analytics, and customer support platforms.
Legal Requirements
We may disclose your information if required by law, regulation, or court order, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Security Measures
We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your information.
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations.
International Transfers
Your information may be transferred and processed in countries other than your own, with appropriate safeguards in place.
Access and Correction
You have the right to access, update, or correct your personal information. Contact us to request access to your data.
Data Portability
You may request a copy of your personal information in a structured, commonly used format.
Deletion
You may request deletion of your personal information, subject to legal and operational requirements.
GDPR Compliance
For EU residents, we comply with the General Data Protection Regulation (GDPR) and provide additional rights including data portability and the right to be forgotten.
CCPA Compliance
For California residents, we comply with the California Consumer Privacy Act (CCPA) and provide rights to know, delete, and opt-out of data sales.
Global Standards
We adhere to international privacy standards and regularly review our practices to ensure compliance with evolving regulations.
Privacy Questions?
If you have any questions about this privacy policy or how we handle your data, please contact us.
Contact Privacy Team
privacy@aivancedigital.com
Data Protection Officer
dpo@aivancedigital.com
Report Privacy Concern
mailto:privacy@aivancedigital.com
Request Data Deletion
mailto:privacy@aivancedigital.com