Terms of Service
These terms govern your use of Aivance Digital's AI solutions and services. Please read them carefully before using our platform.
Important Notices
Key points you should know about using our services
AI Service Limitations
Our AI services are tools designed to assist you but are not infallible. You should review and verify all AI-generated content before using it in business operations.
Data Processing
By using our services, you consent to the processing of your data as described in our Privacy Policy and for the provision of AI services.
Service Level Agreement
Enterprise customers may have separate Service Level Agreements that supplement these terms. Contact us for enterprise-specific terms.
Governing Law
These terms are governed by the laws of California, USA. Any disputes will be resolved in the courts of San Francisco County, California.
Agreement to Terms
By accessing and using Aivance Digital's AI solutions and services, you agree to be bound by these Terms of Service and all applicable laws and regulations.
Modifications
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.
Eligibility
You must be at least 18 years old and have the legal capacity to enter into this agreement. If you are using our services on behalf of a company, you warrant that you have the authority to bind that entity.
AI Solutions
Aivance Digital provides AI-powered solutions including chatbots, lead qualification systems, appointment scheduling, and automated communication tools for businesses and professionals.
Service Availability
We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. We may temporarily suspend services for maintenance, updates, or security measures.
Updates and Changes
We continuously improve our services and may add, modify, or discontinue features at any time. We will provide reasonable notice for significant changes that may affect your use.
Account Security
You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized access.
Acceptable Use
You agree not to use our services for illegal activities, spam, harassment, or any purpose that violates applicable laws or regulations. You must comply with all applicable AI ethics guidelines.
Data Accuracy
You are responsible for ensuring the accuracy and legality of all data you input into our systems. You warrant that you have the right to use any data you provide to our services.
Fees and Charges
Service fees are described in your service agreement or subscription plan. All fees are non-refundable unless otherwise specified in writing.
Payment Terms
Payment is due according to the billing cycle specified in your plan. Late payments may result in service suspension. You authorize us to charge your payment method on file.
Tax Responsibilities
You are responsible for paying all applicable taxes related to your use of our services. Fees are exclusive of taxes unless otherwise stated.
Our IP Rights
All content, software, and technology provided by Aivance Digital, including AI models, algorithms, and interfaces, are protected by intellectual property laws and remain our property.
Your Content
You retain ownership of your content and data. By using our services, you grant us a limited license to process your content to provide the services.
Feedback
Any feedback, suggestions, or ideas you provide to us may be used by us without restriction or compensation to improve our services.
Illegal Use
You may not use our services for any illegal activities, including but not limited to fraud, money laundering, or circumventing regulations.
System Abuse
You may not attempt to reverse engineer, hack, or interfere with our systems, or use our services to harm others' systems or networks.
Commercial Misuse
You may not resell, redistribute, or sublicense our services without explicit written permission. Using our services to compete with us is prohibited.
Service Disclaimers
Our services are provided 'as is' without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
Damage Limitations
In no event shall Aivance Digital be liable for indirect, incidental, special, or consequential damages, including lost profits, arising from your use of our services.
Maximum Liability
Our total liability to you for all claims arising from these terms shall not exceed the amount you paid us in the 12 months preceding the claim.
Termination by You
You may terminate your account at any time by contacting us or using the account settings. Termination does not relieve you of payment obligations for services already provided.
Termination by Us
We may terminate your account immediately if you violate these terms or for any other reason with 30 days' notice. We reserve the right to suspend accounts for non-payment.
Effect of Termination
Upon termination, your right to use our services ceases immediately. We may delete your data according to our data retention policies.
Questions About These Terms?
If you have any questions about these Terms of Service, please contact our legal team.
Legal Department
legal@aivancedigital.com
123 Innovation Drive, San Francisco, CA 94105