SolutionsIndustriesCase StudiesBlogContact UsAbout UsGet Started
🛡️ Security & Trust

Trust Center & Security

Enterprise-grade security, compliance certifications, and responsible AI principles — built into every layer of the Aivance platform.

SOC 2 Type IICertified
ISO 27001Certified
GDPRCompliant
DPDP Act 2023Compliant
HIPAACompliant
CSA STARLevel 1

Security Architecture

🔐

Encryption Standards

Data at RestAES-256 encryption across all storage layers
Data in TransitTLS 1.3 with Perfect Forward Secrecy (PFS)
Key ManagementHardware Security Modules (HSMs) with automated rotation
Database EncryptionColumn-level encryption for PII and sensitive fields
Backup EncryptionAll backups encrypted with separate key hierarchy
🛡️

Access Control

AuthenticationMulti-factor authentication mandatory for all admin access
RBACRole-based access control with principle of least privilege
SSO IntegrationSAML 2.0 / OIDC compatible with Okta, Azure AD, Google
Session ManagementAutomatic session expiry, concurrent session limits
Privileged AccessJust-in-time (JIT) access with audit trails for all admin actions
🔄

Business Continuity

Uptime SLA99.9% guaranteed uptime on Enterprise plans
Data ReplicationMulti-region active-passive replication with < 1hr RPO
RTORecovery Time Objective < 4 hours for Severity-1 incidents
BackupsDaily automated backups retained 90 days; point-in-time restore
DR TestingFull disaster recovery drills conducted quarterly
🚨

Incident Response

SOC Coverage24/7 Security Operations Centre with real-time monitoring
DetectionSIEM-based anomaly detection with sub-5-minute alert latency
Response SLASeverity-1 incidents acknowledged within 15 minutes
Breach NotificationCustomer notification within 72 hours of confirmed data breach
Pen TestingAnnual third-party penetration testing; critical findings remediated within 30 days

Responsible AI Principles

Our commitment to ethical AI is not a policy document — it is embedded in our engineering practices, product design, and team culture.

👁️

Transparency

We disclose which AI models power each feature, how they were trained, and what data they use. Users always know when they are interacting with AI-generated content or recommendations.

⚖️

Fairness & Bias Mitigation

Our models are tested for demographic bias across key attributes before deployment. We maintain bias monitoring in production and retrain models when drift is detected.

🧑‍💼

Human Oversight

All high-stakes AI recommendations (medical, financial, legal adjacent) include human review checkpoints. Agentic AI actions require human approval for irreversible operations.

🔒

Privacy by Design

AI models are trained on anonymised data with differential privacy techniques. We never use customer production data to train general-purpose models without explicit consent.

💡

Explainability

Where technically feasible, our AI systems provide explanations for their outputs — including key factors, confidence levels, and limitations — so users can evaluate recommendations critically.

📋

Accountability

Aivance maintains an AI Ethics Review Board that evaluates new model deployments, investigates AI-related incidents, and publishes annual Responsible AI reports.

Have a Security Question?

For security disclosures, compliance questions, or to request our full security documentation, contact our Security team.

security@aivancedigital.comcompliance@aivancedigital.com